Contact
Maxorin customer service: which phone number and email to use, and what to say
For Maxorin customer service, call the order line on +1 (323) 348-1373 or write to [email protected]. That team handles orders, tracking, pack changes, returns and refunds. The website email, [email protected], answers questions about this site's pages but cannot see orders.
Key facts
- Order line: +1 (323) 348-1373, for orders, tracking, pack changes, returns and refunds.
- Order email: [email protected], for the same questions in writing.
- Website email: [email protected], Mon-Fri 9:00am-5:00pm ET. It cannot see orders.
- The distributor block on the bottle lists +1 (323) 395-2817 and the same support email.
- Returns address: 320 Park Avenue, Floor 15, New York, NY 10022, USA.
- The guarantee window is 60 days from purchase.
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How do you contact Maxorin customer service?
Maxorin customer service is the order desk. The fastest route is the phone: +1 (323) 348-1373. A call settles most things in one conversation, such as a parcel that has stopped moving, a duplicate charge or a pack you want to change before dispatch.
If you want a written record, email [email protected] and put your order ID in the subject line. Writing is slower than a call, but it is better for anything you may need to show later, such as a return or a refund confirmation.
Every contact detail is also on the contact page.
Which Maxorin contact route does what?
One purchase comes with several sets of contact details. They do different jobs, and the most common mistake is to send an order question to an inbox that cannot see orders.
| Route | Detail | Use it for |
|---|---|---|
| Order line | +1 (323) 348-1373 | Orders, tracking, pack changes, returns and refunds |
| Order email | [email protected] | The same questions in writing |
| Website email | [email protected] | Questions about pages on this site. Cannot see orders |
| Distributor phone, on the bottle | +1 (323) 395-2817 | Questions for the distributor, Maxorin, Aurora, CO 80011 |
| Returns address | 320 Park Avenue, Floor 15, New York, NY 10022, USA | Physical returns, once a claim is open |
| Office address | 5 Times Square, Floor 18, New York, NY 10036, USA | Letters to the retail desk. Not for parcels |
What to have ready when you call Maxorin customer service
A call goes faster when the details are in front of you. Most of them are in the order confirmation email, so find that first.
- Your order ID. Every route asks for it.
- The purchase date. The 60-day window counts from this date.
- The email and name on the order. They help the desk find it quickly.
- The lot number on the bottle. Useful if a seal or a bottle looks wrong. The verify a bottle page shows where it is.
- Photos. If a parcel arrived damaged, take pictures of the box and each bottle before you throw anything away.
How to ask Maxorin customer service for a refund
Call before day 60
Open the claim by calling +1 (323) 348-1373 with your order ID. The window is 60 days from purchase.
Pack the bottles
Put a note inside with your full name, email and order ID.
Post with tracking
Send it to 320 Park Avenue, Floor 15, New York, NY 10022, USA. The buyer pays return shipping.
Wait for the credit
The refund is issued 3-5 business days after the return is credited, then takes 5-10 days to reach the card.
The full procedure is in Maxorin money-back guarantee: 6 steps to a refund.
Good questions to ask customer service before you buy
Customer service is not only for problems. A short call before you order can answer the things the published terms leave open.
- Can an opened bottle be returned under the 60-day guarantee? The published terms do not say.
- What does shipping cost to my address, and how long does it take?
- Can I change my pack size after I order, and until when?
If you want more detail on the formula, the distributor is the party to ask. Call +1 (323) 395-2817 or write to [email protected] and ask what each of the six blend ingredients weighs. The label prints only the 570 mg total, as explained in reading a proprietary blend.
Staying safe when you contact Maxorin customer service
Use only the numbers and addresses on this page or on your bottle. If a message about your order arrives from an address you do not recognise, ignore it and call +1 (323) 348-1373 yourself.
Nothing on this site will ever ask you for a card number. And for medical questions, such as whether Maxorin suits you with a medicine you take, ask your own doctor or pharmacist. The label asks you to consult a physician first if you take a medication or have a medical condition.
Frequently asked questions
What is the Maxorin customer service phone number?
The order line is +1 (323) 348-1373. Use it for orders, tracking, pack changes, returns and refunds.
Can I email Maxorin customer service about my order?
Yes. Write to [email protected] with your order ID in the subject line. Do not use the website email, which cannot see orders.
Can customer service tell me if Maxorin is safe with my medicine?
No. The order desk handles orders. Ask your own doctor or pharmacist and bring the bottle so they can read the full label.
Our view
Maxorin customer service is simple once you know which route does what. Call the order line or email the support address for anything with money attached, and use the website inbox only for questions about these pages.
Keep the order email, have your order ID ready and call well before day 60 if you want a refund. That covers almost every situation a buyer meets.
Published and medically reviewed by Dr. Edmund Ko, MD, Physician, on the same date.
Have your questions answered? The checkout shows the live price and the 60-day terms before you pay.
See today’s price and guarantee
Maxorine earns a commission when you order through this link. The price is the same either way.
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Page credentials
Who wrote and reviewed this Maxorin page
- Written by
- Maxorin Editorial DeskMaxorine, the U.S. stocking partner, not the manufacturer
- Medically reviewed by
- Dr. Edmund Ko, MDPhysician
- Last updated
- First published
General information, not medical advice. Maxorin is a dietary supplement, not a medicine for erectile dysfunction or any condition. New erection problems can be an early sign of heart disease, and anyone on nitrates, blood-pressure medicine or blood thinners should talk to a doctor before any supplement.
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